What is the support access?

You can use the support access to activate access to your My tapio or your apps for a tapio partner. After activation, service technicians of this tapio partner can log in to you for a certain period of time and make changes. This is helpful if you need help setting up tapio or apps or if there is a problem. Please note that you should inform the tapio partner (e.g. via e-mail, telephone or via the ServiceBoard) when you activate support access. You can deactivate access at any time.