News from the ServiceBoard
News from the ServiceBoard
News from the ServiceBoard
Create, send
and resolve
service cases
Machine service thought and done digitally with the ServiceBoard
No My tapio company account yet?
No My tapio company account yet?
No My tapio company account yet?
Create service tickets
Create service cases with just a few clicks
Create a service tickets fast and easily with just a few clicks, add photos and automatically send all of it to the right service partner. The attachments provide your service partner with valuable insights in advance, effectively reducing downtime and machine stoppages.
Create service tickets
Create service cases with just a few clicks
Create a service tickets fast and easily with just a few clicks, add photos and automatically send all of it to the right service partner. The attachments provide your service partner with valuable insights in advance, effectively reducing downtime and machine stoppages.
Create service tickets
Create service cases with just a few clicks
Create a service tickets fast and easily with just a few clicks, add photos and automatically send all of it to the right service partner. The attachments provide your service partner with valuable insights in advance, effectively reducing downtime and machine stoppages.
Identify the problem
Minimize time and costs with remote maintenance
Based on a precise problem description, cases are routed directly to the appropriate service contact. The technician contacts you by phone or uses the integrated videodiagnosis in ServiceBoard. Video diagnosis allows you to show the issue and your service contact can present the solution using 3D models. You can use your device's camera to give the technician a direct insight. This saves time, minimizes downtime and reduces service costs.
Identify the problem
Minimize time and costs with remote maintenance
Based on a precise problem description, cases are routed directly to the appropriate service contact. The technician contacts you by phone or uses the integrated videodiagnosis in ServiceBoard. Video diagnosis allows you to show the issue and your service contact can present the solution using 3D models. You can use your device's camera to give the technician a direct insight. This saves time, minimizes downtime and reduces service costs.
Identify the problem
Minimize time and costs with remote maintenance
Based on a precise problem description, cases are routed directly to the appropriate service contact. The technician contacts you by phone or uses the integrated videodiagnosis in ServiceBoard. Video diagnosis allows you to show the issue and your service contact can present the solution using 3D models. You can use your device's camera to give the technician a direct insight. This saves time, minimizes downtime and reduces service costs.
Receive solution
Your knowledge database for machine problems
With ServiceBoard, you automatically create an extensive knowledge database. The documented solutions for individual machine problems enable you to solve recurring problems independently. The search function allows you to quickly find previous solutions, saving you valuable time in the event of production downtimes.
Receive solution
Your knowledge database for machine problems
With ServiceBoard, you automatically create an extensive knowledge database. The documented solutions for individual machine problems enable you to solve recurring problems independently. The search function allows you to quickly find previous solutions, saving you valuable time in the event of production downtimes.
Receive solution
Your knowledge database for machine problems
With ServiceBoard, you automatically create an extensive knowledge database. The documented solutions for individual machine problems enable you to solve recurring problems independently. The search function allows you to quickly find previous solutions, saving you valuable time in the event of production downtimes.
Web app
No matter when and where - directly in the browser
Thanks to its technical implementation as a web app, the ServiceBoard can be used independently of the device, anytime and anywhere in the browser, without the need for updates [1].
Web app
No matter when and where - directly in the browser
Thanks to its technical implementation as a web app, the ServiceBoard can be used independently of the device, anytime and anywhere in the browser, without the need for updates [1].
Web app
No matter when and where - directly in the browser
Thanks to its technical implementation as a web app, the ServiceBoard can be used independently of the device, anytime and anywhere in the browser, without the need for updates [1].
Free ServiceBoard from HOMAG
Free ServiceBoard from HOMAG
Free ServiceBoard from HOMAG
Because downtimes
are more expensive.
Choose your subscription
Basic
10
€
Per machine / per month
Unlimited number of service tickets
Unlimited number of users
Video Diagnosis Tool
Documentation of solutions
Search function
Basic
10
€
Per machine / per month
Unlimited number of service tickets
Unlimited number of users
Video Diagnosis Tool
Documentation of solutions
Search function
Basic
10
€
Per machine / per month
Unlimited number of service tickets
Unlimited number of users
Video Diagnosis Tool
Documentation of solutions
Search function
0
€
Basic + RIEPE
BASIC + 7
€
Basic + RIEPE
Unlimited number of service tickets
Unlimited number of users
Video Diagnosis Tool
Documentation of solutions
Search function
Send service ticket to RIEPE
Basic + RIEPE
BASIC + 7
€
Basic + RIEPE
Unlimited number of service tickets
Unlimited number of users
Video Diagnosis Tool
Documentation of solutions
Search function
Send service ticket to RIEPE
Basic + RIEPE
BASIC + 7
€
Basic + RIEPE
Unlimited number of service tickets
Unlimited number of users
Video Diagnosis Tool
Documentation of solutions
Search function
Send service ticket to RIEPE
App Plus Package
Yearly
62.50
€
Per month
MachineBoard (1 included)
MMR Mobile (1 included)
ServiceBoard (1 included)
serviceAssist (1 included)
twinio (1 included)
App Plus Package
Yearly
62.50
€
Per month
MachineBoard (1 included)
MMR Mobile (1 included)
ServiceBoard (1 included)
serviceAssist (1 included)
twinio (1 included)
App Plus Package
Yearly
62.50
€
Per month
MachineBoard (1 included)
MMR Mobile (1 included)
ServiceBoard (1 included)
serviceAssist (1 included)
twinio (1 included)
Service from
practical experience,
made digital & efficient
Frequently Asked Questions
I have more than three attachments, what can I do?
I have more than three attachments, what can I do?
I have more than three attachments, what can I do?
Why is my machine not displayed in the ServiceBoard?
Why is my machine not displayed in the ServiceBoard?
Why is my machine not displayed in the ServiceBoard?
How can I add a new service partner?
How can I add a new service partner?
How can I add a new service partner?
How do I activate my ServiceBoard license?
How do I activate my ServiceBoard license?
How do I activate my ServiceBoard license?
How many users can use ServiceBoard?
How many users can use ServiceBoard?
How many users can use ServiceBoard?
On which devices can I use ServiceBoard?
On which devices can I use ServiceBoard?
On which devices can I use ServiceBoard?
More questions?
Matching solutions
Simple machine service with the ServiceBoard
Simple machine service with the ServiceBoard
Use ServiceBoard on your smartphone or PC and log in to My tapio to digitalize your machine service and use it on all your devices.
No My tapio company account yet?
No My tapio company account yet?
No My tapio company account yet?