Free ServiceBoard from HOMAG
Create & send
service case
in under a minute
Discover the easy help in case of emergency with ServiceBoard
Keep an overview
Overview of all service cases in your production - the service tickets that have already been resolved and those that are currently being processed.
Service tickets
Create a service ticket with just a few clicks, add photos and automatically send it to the right service partner.
Service tickets
Create a service ticket with just a few clicks, add photos and automatically send it to the right service partner.
Communication
with serviceAssist
Jump directly from the serviceAssist web app to the pre-filled service ticket in the tapio ServiceBoard.
Communication
with serviceAssist
Jump directly from the serviceAssist web app to the pre-filled service ticket in the tapio ServiceBoard.
Video diagnosis
Use the video transmission to connect directly with your service partner and look for specific solutions together.
Video diagnosis
Use the video transmission to connect directly with your service partner and look for specific solutions together.
Overview
Always keep an eye on open and solved tickets
If none of the solutions suggested in serviceAssist were helpful, you can jump directly from the serviceAssist web app to the pre-filled service ticket in the tapio ServiceBoard. This saves you valuable time in the event of machine breakdowns.
Overview
Always keep an eye on open and solved tickets
If none of the solutions suggested in serviceAssist were helpful, you can jump directly from the serviceAssist web app to the pre-filled service ticket in the tapio ServiceBoard. This saves you valuable time in the event of machine breakdowns.
Overview
Always keep an eye on open and solved tickets
If none of the solutions suggested in serviceAssist were helpful, you can jump directly from the serviceAssist web app to the pre-filled service ticket in the tapio ServiceBoard. This saves you valuable time in the event of machine breakdowns.
Applications in interaction
Service helper
Act quickly in the event of a problem
Thanks to a precise error description, the service case is routed directly to the appropriate technician. The technician contacts you by phone or uses video diagnostics via the ServiceBoard. With video diagnostics, you or the technician can show the problem or present the solution using 3D models. You can use the camera on your device to give the technician a direct insight. This saves time, minimizes downtime and reduces service costs.
Service helper
Act quickly in the event of a problem
Thanks to a precise error description, the service case is routed directly to the appropriate technician. The technician contacts you by phone or uses video diagnostics via the ServiceBoard. With video diagnostics, you or the technician can show the problem or present the solution using 3D models. You can use the camera on your device to give the technician a direct insight. This saves time, minimizes downtime and reduces service costs.
Service helper
Act quickly in the event of a problem
Thanks to a precise error description, the service case is routed directly to the appropriate technician. The technician contacts you by phone or uses video diagnostics via the ServiceBoard. With video diagnostics, you or the technician can show the problem or present the solution using 3D models. You can use the camera on your device to give the technician a direct insight. This saves time, minimizes downtime and reduces service costs.
ServiceBoard Live
ServiceBoard and serviceAssist in practice
The ServiceBoard saves you costs and valuable time when servicing machines. You can solve potential machine problems faster and get an overview of all your service cases - on your smartphone and tablet.
ServiceBoard Live
ServiceBoard and serviceAssist in practice
The ServiceBoard saves you costs and valuable time when servicing machines. You can solve potential machine problems faster and get an overview of all your service cases - on your smartphone and tablet.
ServiceBoard Live
ServiceBoard and serviceAssist in practice
The ServiceBoard saves you costs and valuable time when servicing machines. You can solve potential machine problems faster and get an overview of all your service cases - on your smartphone and tablet.
furniture production
Simply use it in furniture production
At tapio, the number of users is unlimited, you only pay per machine for using the ServiceBoard. You can choose whether to conclude an annual or monthly subscription for the machine. You can easily manage the licenses, machines, and users of your company in my.tapio.one.
furniture production
Simply use it in furniture production
At tapio, the number of users is unlimited, you only pay per machine for using the ServiceBoard. You can choose whether to conclude an annual or monthly subscription for the machine. You can easily manage the licenses, machines, and users of your company in my.tapio.one.
furniture production
Simply use it in furniture production
At tapio, the number of users is unlimited, you only pay per machine for using the ServiceBoard. You can choose whether to conclude an annual or monthly subscription for the machine. You can easily manage the licenses, machines, and users of your company in my.tapio.one.
Free ServiceBoard from HOMAG
Because downtimes are
significantly more expensive.
Choose your subscription
Basic
10
€
Per machine / per month
Unlimited number of service tickets
Unlimited number of users
Video Diagnosis Tool
Documentation of solutions
Search function
Basic
10
€
Per machine / per month
Unlimited number of service tickets
Unlimited number of users
Video Diagnosis Tool
Documentation of solutions
Search function
Basic
10
€
Per machine / per month
Unlimited number of service tickets
Unlimited number of users
Video Diagnosis Tool
Documentation of solutions
Search function
0
€
Basic + RIEPE
BASIC + 7
€
Basic + RIEPE
Unlimited number of service tickets
Unlimited number of users
Video Diagnosis Tool
Documentation of solutions
Search function
Send service ticket to RIEPE
Basic + RIEPE
BASIC + 7
€
Basic + RIEPE
Unlimited number of service tickets
Unlimited number of users
Video Diagnosis Tool
Documentation of solutions
Search function
Send service ticket to RIEPE
Basic + RIEPE
BASIC + 7
€
Basic + RIEPE
Unlimited number of service tickets
Unlimited number of users
Video Diagnosis Tool
Documentation of solutions
Search function
Send service ticket to RIEPE
App Plus Package
Yearly
62.50
€
Per month
MachineBoard (1 included)
MMR Mobile (1 included)
ServiceBoard (1 included)
serviceAssist (1 included)
twinio (1 included)
App Plus Package
Yearly
62.50
€
Per month
MachineBoard (1 included)
MMR Mobile (1 included)
ServiceBoard (1 included)
serviceAssist (1 included)
twinio (1 included)
App Plus Package
Yearly
62.50
€
Per month
MachineBoard (1 included)
MMR Mobile (1 included)
ServiceBoard (1 included)
serviceAssist (1 included)
twinio (1 included)
FAQ
How do I activate my ServiceBoard license?
How do I activate my ServiceBoard license?
How do I activate my ServiceBoard license?
How can I add a new service partner?
How can I add a new service partner?
How can I add a new service partner?
I have more than three attachments, what can I do?
I have more than three attachments, what can I do?
I have more than three attachments, what can I do?
How many users can use ServiceBoard?
How many users can use ServiceBoard?
How many users can use ServiceBoard?
On which devices can I use ServiceBoard?
On which devices can I use ServiceBoard?
On which devices can I use ServiceBoard?
My machine is not displayed in ServiceBoard, why is that?
My machine is not displayed in ServiceBoard, why is that?
My machine is not displayed in ServiceBoard, why is that?
More questions?
Matching solutions
Get started now
Get started now
With the machine service from tapio!
With the machine service from tapio!
No My tapio account yet?
No My tapio account yet?